Job Overview:
One of our client is looking for an experienced and result-oriented Workshop Manager to oversee day-to-day two-wheeler workshop operations. The role involves supervising service staff, coordinating workshop activities, monitoring service quality, and ensuring efficient service delivery. The candidate will be responsible for workforce productivity, smooth workshop functioning, and maintaining high customer satisfaction.
Job Responsibilities
- Manage daily two-wheeler workshop operations and supervise technicians, mechanics, and service staff.
- Ensure timely vehicle servicing, repairs, delivery, and quality standards while monitoring job allocation, productivity, and turnaround time.
- Handle customer queries, complaints, and escalations while coordinating with the spare parts department for material availability.
- Monitor manpower and resource utilization, maintain service records and operational reports, and ensure workshop cleanliness, safety, and discipline.
- Identify operational issues, improve workshop efficiency, and coordinate with management on performance, requirements, and customer feedback.
Job Requirements
- Relevant qualification in the automobile field is preferred.
- 2–3 years of relevant experience in the automobile industry is required.
- Prior experience managing two-wheeler service workshop operations is preferred.
- Good knowledge of vehicle servicing, repairs, and workshop management procedures.
- Strong team management, leadership, and coordination skills.
- Good communication and problem-solving abilities.
- Ability to manage workshop operations and handle service-related challenges effectively.
- Strong organizational skills with a focus on service quality and customer satisfaction.
- Preferred age group: 25–40 years.
Benefits:
- Provident Fund (PF) and Employee State Insurance (ESIC).
- Bonus as per company policy.
- Incentives applicable after completion of 3 months.
Location: Mapusa
Work Schedule : 9:00 AM to 6:00 PM
For any further details please write to us at [email protected]